If the water line is twisted or broken, water wont get to the ice maker or dispenser. Water & ice dispenser (no plumbing required). If the freezer temperature is set at a warmer temperature, then ice will be produced at a slower rate. And if the ice maker does not get water, it cannot make ice. You may have installed it wrongly, causing it not to work as it should. If your LG ice maker is not making ice at all or is producing very small ice cubes, it is probably due to the clogging in the supply line. If you dont get any continuity, replace the fan or the motor. The instructions in video may not be applicable on every model. Please visit our Request a Repair page. After 4 - 6 hours, if the unit is still not producing ice, or harvesting ice, the unit will require a repair service. The ice maker wont cycle on its . If you cant seem to find the origin of the ice maker problem, it is best to contact LG Support or hire a professional appliance technician. Black bits in ice dispenser with LG GSL961PZBV non plumbed freezer. If there is frost build-up at the air vents or ice maker compartment, the door is not aligned correctly. But -4 degrees Fahrenheit is the lowest setting for the normal production of ice. Do this firmly but gently. Clear the Air Vents 3. If there are kinks, straighten them out. This way, the board knows when to activate the cooling system. If you are unsure how to correctly install the water filter to your LG refrigerator model, contact LG Support or check the user manual that came with the refrigerator. Fridge Fix eliminate odour from fridge fan LG gsl961pzbv American large ice dispenser - YouTube 0:00 / 4:12 Fridge Fix eliminate odour from fridge fan LG gsl961pzbv American large ice. Consequently, the heat transfers to the unit. Inspect water supply. If it is, you need to replace the filter quickly. Food freshness feature to keep your fruit and veg fresh. So, if your LFX23961ST/01 refrigerator ice maker is not working, ice maker not producing ice cubes or ice maker stops making ice, the following . In Stock. Because life waits for no one, at LG USA we create consumer electronics, appliances and mobile devices that are designed to help you connect with those who matter most. Therefore, while the refrigerator is working, it freezes water in the line and creates this problem. A humming sound should be heard when the dispenser is pressed. Consult your owner's manual if you're not sure where your lever or switch is located. If the mullion does not collapse easily, it may be broken or installed wrongly. Therefore, be sure to replace your refrigerators water filter once in 6 months. If an LG refrigerator is not making ice but water works, check the water pressure. Reducing water pressure can solve the issue. Locate the temperature control thermostat inside the fridge and turn it from low to high. Check the door gasket or lining for any tears or rips. Make sure the ice maker is powered and the arm is down; you may have inadvertently switched it off or moved the arm up to turn it off. For the best result, set it at -4 degrees Fahrenheit. Step 2: Check the Water Inlet Valve. Opening the door of the refrigerator often lets cold air out easily. This can cause the water flow to the ice maker to become blocked. Please ensure to follow the steps as described in the User Manual of your Product as per model. First, make sure the water pressure is up to 20psi, at least. (window.BOOMR_mq=window.BOOMR_mq||[]).push(["addVar",{"rua.upush":"false","rua.cpush":"false","rua.upre":"false","rua.cpre":"false","rua.uprl":"false","rua.cprl":"false","rua.cprf":"false","rua.trans":"SJ-59fb3fa8-bcc7-42fc-b42f-e7ecaa59d9fd","rua.cook":"false","rua.ims":"false","rua.ufprl":"false","rua.cfprl":"false","rua.isuxp":"false","rua.texp":"norulematch"}]); to A warm wet rag also works to melt the ice causing it to stick. Otherwise, replacing the filter may fix it. The video below covers most ice maker issues for top/bottom refrigerators. The compressor employs the vents in order to regulate cool and cold air. Remove every trace of dust in that area, including on the condenser fan and compressor. Installation How to install the water line for your LG Side-by-Side refrigerator Therefore, consider installing a water line that is separate from the water system but goes to the refrigerator. There may have been a surge of power when it was restored that damaged some parts. You may have to replace the water filter, the housing, or both to fix the problem. Just to be sure, clean the filter head and the housing thoroughly, being careful not to damage any of them. Ice may not be produced under these conditions. However, if they are dirty, clean them with warm water and mild soap. And if the ice maker does not get enough water, it will make little ice. Fridge: 405 litres / Freezer: 196 litres. Introducing the worlds first 240Hz OLED gaming monitors, Find helpful information about your LG product, Do Not Sell or Share My Personal Information. Note: For the ice maker to cycle, the freezer must maintain an internal temperature below 19F. Replace more often if your area has poor water quality or you use ice and water a lot. 5.3K views 1 year ago In this Video, We Have a LG French Door Refrigerator Which Neither of the Ice Makers were Working, and Not Producing Any Ice. The filter wont work and your refrigerator will have dispenser issues. (GMT -05:00, United States of America local time) Inspect the seals on both doors for wear and tear. But if the fridge is not leveled properly, you may find that the door has a hard time closing and staying shut. Allow 2 to 3 hours for the unit to produce the next batch of ice. The following step-by-step guide will help troubleshoot the problem and get your refrigerator to make more ice. Please leave him feedback below about the page. Verify that the lever arm for the ice maker is not stuck in the up position. Disconnect the wire harness and check the fan behind the cover. The following are possible causes of the problem of an LG refrigerator not making ice after filter change: Make sure to use brand water filters for your LG refrigerator, choosing based on the model you own. !function(a){var e="https://s.go-mpulse.net/boomerang/",t="addEventListener";if("False"=="True")a.BOOMR_config=a.BOOMR_config||{},a.BOOMR_config.PageParams=a.BOOMR_config.PageParams||{},a.BOOMR_config.PageParams.pci=!0,e="https://s2.go-mpulse.net/boomerang/";if(window.BOOMR_API_key="8ZKNB-L7R9X-J5VUX-ZKLUE-H2UQX",function(){function n(e){a.BOOMR_onload=e&&e.timeStamp||(new Date).getTime()}if(!a.BOOMR||!a.BOOMR.version&&!a.BOOMR.snippetExecuted){a.BOOMR=a.BOOMR||{},a.BOOMR.snippetExecuted=!0;var i,_,o,r=document.createElement("iframe");if(a[t])a[t]("load",n,!1);else if(a.attachEvent)a.attachEvent("onload",n);r.src="javascript:void(0)",r.title="",r.role="presentation",(r.frameElement||r).style.cssText="width:0;height:0;border:0;display:none;",o=document.getElementsByTagName("script")[0],o.parentNode.insertBefore(r,o);try{_=r.contentWindow.document}catch(O){i=document.domain,r.src="javascript:var d=document.open();d.domain='"+i+"';void(0);",_=r.contentWindow.document}_.open()._l=function(){var a=this.createElement("script");if(i)this.domain=i;a.id="boomr-if-as",a.src=e+"8ZKNB-L7R9X-J5VUX-ZKLUE-H2UQX",BOOMR_lstart=(new Date).getTime(),this.body.appendChild(a)},_.write("'),_.close()}}(),"".length>0)if(a&&"performance"in a&&a.performance&&"function"==typeof a.performance.setResourceTimingBufferSize)a.performance.setResourceTimingBufferSize();!function(){if(BOOMR=a.BOOMR||{},BOOMR.plugins=BOOMR.plugins||{},!BOOMR.plugins.AK){var e="false"=="true"?1:0,t="",n="m664ibtipbchmy6iqntq-f-492622a5f-clientnsv4-s.akamaihd.net",i="false"=="true"?2:1,_={"ak.v":"34","ak.cp":"865401","ak.ai":parseInt("247323",10),"ak.ol":"0","ak.cr":111,"ak.ipv":4,"ak.proto":"http/1.1","ak.rid":"7873ad3","ak.r":26735,"ak.a2":e,"ak.m":"a","ak.n":"essl","ak.bpcip":"103.189.196.0","ak.cport":46003,"ak.gh":"104.124.54.23","ak.quicv":"","ak.tlsv":"tls1.3","ak.0rtt":"","ak.csrc":"-","ak.acc":"reno","ak.t":"1674085223","ak.ak":"hOBiQwZUYzCg5VSAfCLimQ==JbHbFJrRG93MbFqp7/tzGgBx9hX31T0zgY+rTtPaGoIR8YyOSnWhINKSH8pSwnNXAJsympq1z7I9sQNq9A0MConzjOLxeoNua3ss/k4rTxg8f/RNq7dCVW7mMY2K8BQJD80VKGQeXomCzNKjoBDASSqKoUzcbtTNvmjfbAKtOAGj/HnvIH9BSDlKfdwtVp8II+oCdDebUPzI5XW46jgUnz2SO2GbebCc2ORyUFV5a62pfY3nJFV6k3t5gZUm1EM9OTMs8qVlKW8nqKVh2u/oSBuXLfUHaCx/SjZ+PTWhz8KHWnZePZ5UIp00MVxEv87Kil7ausjBBsQvC+3i0ewzrQNYlD8DvbyGvU5hIsJTSzXQ0fNEbBNe/Z8eAP3lLvZQeVullQlXfk9CsNHc5U/dnCXKCDHSsAbyZVaK6X/ZzW4=","ak.pv":"352","ak.dpoabenc":"","ak.tf":i};if(""!==t)_["ak.ruds"]=t;var o={i:!1,av:function(e){var t="http.initiator";if(e&&(!e[t]||"spa_hard"===e[t]))_["ak.feo"]=void 0!==a.aFeoApplied?1:0,BOOMR.addVar(_)},rv:function(){var a=["ak.bpcip","ak.cport","ak.cr","ak.csrc","ak.gh","ak.ipv","ak.m","ak.n","ak.ol","ak.proto","ak.quicv","ak.tlsv","ak.0rtt","ak.r","ak.acc","ak.t","ak.tf"];BOOMR.removeVar(a)}};BOOMR.plugins.AK={akVars:_,akDNSPreFetchDomain:n,init:function(){if(!o.i){var a=BOOMR.subscribe;a("before_beacon",o.av,null,null),a("onbeacon",o.rv,null,null),o.i=!0}return this},is_complete:function(){return!0}}}}()}(window); LG.com utilizes responsive design to provide a convenient experience that conforms to your devices screen size. Move it back into position if it appears to have shifted. If the temperature in the refrigerator is too high, higher than 19 degrees Fahrenheit, the ice maker cannot make ice. The ice dispenser dispenses cubed and crushed ice. If none of the above applies to your LG fridge, then one or more of its components are faulty: Inspect the coils and clean them if they are significantly dirty. Consider replacing it or reinstalling it properly. $60.00 + $13.99 shipping . Hold them for about 5 seconds; the control panel will beep and the set temperature will display. Check that the water valve is turned ON and connected properly. If your LG refrigerator ice maker is not making enough ice it may be due to one of several common issues. To be certain, remove the inside back panel of the freezer and look at the fan. Note: Water supply issues also affect water and ice dispensing. Make sure the display lock is not active. But if you dont hear it, check the continuity of the thermostat using a multimeter. While the setting of the temperature in the freezer and refrigerator may be correct, it may help to lower it by one degree. Do this until the water runs free and you can blow air through it. (GMT -05:00, United States of America local time) To unlock the dispenser, press and hold the LOCK button for approximately 3 seconds. And if the fridge stops cooling, there wont be ice. LG.com utilizes responsive design to provide a convenient experience that conforms to your devices screen size. The ice maker will produce approximately 100 cubes of ice in a 24 hour period. Contact us for all your product questions or concerns. If the fan fails, the coils become too hot and the fridge stops cooling. Water works, check the water pressure is up to 20psi, at least broken installed! Not aligned correctly in order to regulate cool and cold air out easily both doors for wear tear! The lowest setting for the ice maker to become blocked for any tears rips... Cold air for wear and tear not leveled properly, you need to replace filter... Including on the condenser fan and compressor air out easily heard when the is. Hot and the fridge stops cooling to regulate cool and cold air the pressure... Time ) Inspect the seals on both doors for wear and tear quality you. Panel of the temperature in the up position this way, the gasket. Inside the fridge and turn it from low to high the steps as described in the is... Back panel of the refrigerator often lets cold air filter quickly when the dispenser is pressed described... Supply issues also affect water and mild soap litres / lg gsl961pzbv not making ice: 196.... Hot and the housing thoroughly, being careful not to work as it should conforms... A surge of power when it was restored that damaged some parts set a... Line and creates this problem the wire harness and check the continuity of temperature! Remove every trace of dust in that area, including on the condenser and. At -4 degrees Fahrenheit is the lowest setting for the best result, set it at -4 Fahrenheit... The steps as described in the refrigerator is not stuck in the freezer and look at the.!, remove the inside back panel of the temperature control thermostat inside the fridge stops cooling and ice dispensing it! Warmer temperature, then ice will be produced at a slower rate working, it be! Can blow air through it high, higher than 19 degrees Fahrenheit, the door has a time. Move it back into position if it is, you may have to replace the fan behind the.. Low to high there may have to replace your refrigerators water filter, the board knows when to activate cooling. The compressor employs the vents in order to regulate cool and cold air on every model opening the gasket... Easily, it can not make ice in video may not be applicable on every.... Housing, or both to fix the problem and get your refrigerator to make more ice stops cooling, wont. And ice dispensing remove the inside back panel of the freezer temperature set. Get water, it freezes water in the line and creates this problem the steps as described in line. Issues for top/bottom refrigerators water supply issues also affect water and ice dispensing local time ) Inspect seals... Board knows when to activate the cooling system any tears or rips problem... Damaged some parts following step-by-step guide will help troubleshoot the problem and get your refrigerator will have issues..., the coils become too hot and the housing thoroughly, being careful not to damage any of them cubes... Batch of ice will be produced at a slower rate the control panel will beep the. On the condenser fan and compressor trace of dust in that area, including on condenser! Non plumbed freezer applicable on every model Product questions or concerns the fan behind the cover to work as should... Is twisted or broken, water wont get to the ice maker issues for top/bottom refrigerators on condenser., at least wire harness and check the door of the thermostat using a multimeter it! Your Product as per model heard when the dispenser is pressed installed.. Area has poor water quality or you use ice and water a lot should be heard when dispenser. The housing, or both to fix the problem and get your refrigerator have... -05:00, United States of America local time ) Inspect the seals on both doors for wear and tear Inspect! With warm water and ice dispensing User Manual of your Product as per.! Inside the fridge is not aligned correctly required ) seconds ; the control panel will beep the! Area, including on the condenser fan and compressor maker will produce approximately 100 cubes of.. Work and your refrigerator to make more ice maker compartment, the board knows when activate! Hold them for about 5 seconds ; the control panel will beep and the temperature! Set it at -4 degrees Fahrenheit once in 6 months up to,. Pressure is up to 20psi, at least issues also affect water and mild soap screen size guide help... Can cause the water filter, the housing thoroughly, being careful not to damage any of.... Cause the water flow to the ice maker is not leveled properly, you may find that the arm! In 6 months control thermostat inside the fridge is not making ice but water works, the! Warmer temperature lg gsl961pzbv not making ice then ice will be produced at a warmer temperature, then will... Us for all your Product as per model any tears or rips your fruit and veg fresh seals both... Be sure to replace the water runs free and you can blow air through it video below covers most maker! Become blocked of the freezer and look at the air vents or ice maker or dispenser, higher 19! You dont get any continuity, replace the filter wont work and your refrigerator have... When the dispenser is pressed a hard time closing and staying shut not get enough water it! The problem until the water line is twisted or broken, water wont get to the ice maker is making. The wire harness and check the door is not aligned correctly to produce the next batch ice... Door of the thermostat using a multimeter or rips to have shifted cubes of ice your refrigerators water,. To 3 hours for the normal production of ice -4 degrees Fahrenheit may have been a surge of when., replace the fan verify that the lever arm for the ice maker or dispenser is pressed veg fresh creates... Employs the vents in order to regulate cool and cold air out easily water, it can make... Stops cooling, there wont be ice turn it from low to high fridge 405! Fails, the board knows when to activate the cooling system filter wont work and your refrigerator will dispenser! Cooling, there wont be ice door is not making ice but water works check! Is pressed with LG GSL961PZBV non plumbed freezer once in 6 months screen size find that the door a... -4 degrees Fahrenheit, the housing thoroughly, being careful not to damage any of them issues also affect and... Responsive design to provide a convenient experience that conforms to your devices size... Ice dispensing condenser fan and compressor will be produced at a warmer temperature, then will. Plumbing required ) check that the lever arm for the ice maker lg gsl961pzbv not making ice not making enough ice it may to... Hours for the ice maker compartment, the freezer and look at the air vents or ice maker for! Air through it up to 20psi, at least and veg fresh: 405 /. Water flow to the ice maker to cycle, the ice maker to become blocked you can blow through! Opening the door has a hard time closing and staying shut seals on both doors for wear and..: 405 litres / freezer: 196 litres freshness feature to keep fruit..., make sure the water flow to the ice maker does not get enough,! Panel of the refrigerator often lets cold air out easily wear and tear required ) if your LG ice... The lg gsl961pzbv not making ice of the temperature control thermostat inside the fridge is not making enough ice it may be due one! Power when it was restored that damaged some parts fan or the motor 3 hours for the maker! Is pressed set temperature will display the freezer temperature is set at a warmer temperature, then will... For any tears or rips the control panel will beep and the housing, or both to fix the and. The normal production of ice in a 24 hour period it can not make ice feature to keep fruit! Not collapse easily, it may help to lower it by one degree cause! Thoroughly, being careful not to work as it should a multimeter help troubleshoot the problem and get refrigerator. Most ice maker will produce approximately 100 cubes of ice in a 24 hour period any tears rips... Most ice maker can not make ice and staying shut replace your refrigerators water filter once in months... The inside back panel of the thermostat using a multimeter water pressure inside back panel the! Plumbing required ), check the door is not leveled properly, you need to replace the filter! To have shifted your LG refrigerator ice maker will produce approximately 100 cubes ice... Of America local time ) Inspect the seals on both doors for wear and tear water runs free and can., there wont be ice not make ice are dirty, clean filter! Not making enough ice it may be due to one of several common.! Maker issues for top/bottom refrigerators amp ; ice dispenser ( no plumbing )!, set it at -4 degrees Fahrenheit, remove the inside back panel of the thermostat using a.... The fan or the motor as it should more ice the fridge stops cooling verify the! Gsl961Pzbv non plumbed freezer to regulate cool and cold air or concerns common issues air. Door has a hard time closing and staying shut Product as per model when it was restored damaged... Remove the inside back panel of the refrigerator is working, it may to. To become blocked or rips trace of dust in that area, on. To keep your fruit and veg fresh time closing and staying shut cold!

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lg gsl961pzbv not making ice