P.S: E20 may also be displayed due to problems with water drainage failure; as a foreign body may be present in the drain pump impeller, clogged filter, plumbing partially obstructed, bent drain tube. Quick and easy laundry tips for you to use in your own home. The encoding and its meaning in this case corresponds to the following description. The error code is displayed as a digital code, exactly as you will see below, you will get a blinking or flashing light on the front of the washing machine and the number of flashes determines the fault number, so you need to count them up. The consent submitted will only be used for data processing originating from this website. Check whether the drains are draining satisfactorily. Required fields are marked *. The machine has earned! After checking the sewer and making sure that there is no blockage, proceed to check the drain pump and filter. I am 72 years old with a badly disabled husband, need to have a working washing machine. Release the clips holding the control board to the control panel and pull the board off the panel. The user interface board and the main PCB. You do not need to immediately disassemble the machine and pull out the pump, if you have not cleaned the drain filter for 2-3 years, first check it, suddenly the root cause of the failure lies in this. Secure the connection by sliding the retaining clamps in place. This is a video on how to repair a Candy or Hoover Washing Machine with an E20 Error Code. Similar to the E20 error code, the E21 error code on the Candy washing machine indicates a drainage problem. You might also want to check that the water supply is working. Control unit malfunctions. Hence, it displays the error code when it detects a problem with the door even when its locked physically. Have a good repair! Plug the hose back correctly and maintain the appropriate height and position. Washer dryer displays error message E20 or C2, emits 2 beeps or 2 flashes. Thanks you! 8000 AbsoluteCare - programmes for all fabrics. the appointment has been delayed because Miele doesn't have the sparepart on stock. Hi Thomas, Would really appreciate you reporting back what your engineer finds the problem to be, the engineers resolution, and whether it was classed as a warranty issue? Check your drain hose if its curled or bent. The filter cover is unscrewed, but can not be removed ((Tell me, please, what to do? Check the main PCB, replace it if necessary. Check if laundry or foreign bodies are blocking the motor/drum rotation. We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. The machine's hatch is jammed or blocked. cj. Check wire connection between the NTC sensor and the main PCB. One of the common mistakes that occur when using the Electrolux washing machine is the error E20. If it reads zero or way beyond the range, the pump . Step 6. Use a pair of needle-nosed pliers to pull out the little mesh filters inside the inlet ports. Great help from Candy/Hoover on telephone equates to as follows: For a drain blockage (E03 error) - The pipe you need to be cleaning out is found behind the flap at the front of the machine (bottom left). Children's socks, wound on a heating element, sabotaged the process. As a rule, the boards are not repaired, but replaced with new ones, which can be quite expensive. Plug it back in after a couple of minutes. Our easy to use website hosts one of the largest collections of kitchen appliances online with up to 5000 home appliances and household electrical goods from leading appliance brands such as AEG, Miele, Bosch, Siemens, NEFF, Rangemaster, Smeg, Candy, Caple, CDA, De Dietrich, Hoover, Hotpoint, Indesit, Lec, Liebherr, Fisher & Paykel, Hisense, Samsung, LG, Haier, Blomberg and Zanussi. Important! Replace it if you notice any faults on it. To fix this problem, youll need to replace your washing machines heater. Step 3. Connect the soap dispenser assembly back to the control panel and apply the two screws beside the detergent drawer housing to secure. Step 9. vp. Slide the soap drawer back in place. We will find out what causes this kind of damage and how to fix the damage yourself. if the washing machine is not draining correctly after the Rinse cycle, it indicates that the siphon/outlet is clogged. Safety is of major importance when performing any service or repair on any electrical appliance. Take your new control board out of its packaging and install it on the control panel. Step 8. If the value does not match the specified, the drain pump will have to be replaced with a new one. He particularly enjoys playing around with these products by setting up and fixing errors and faults in them. Unscrew the filter and pull it out, then inspect and rinse under running water. Inspect the unit in stages, starting with the simplest and moving to a more complex one. Arrange an engineer visit online (London only). An example of data being processed may be a unique identifier stored in a cookie. Test it for continuity by using a multimeter. Replace in case of damages. Check wire connection between the NTC and main PCB. When disassembling the machine and disconnecting various wires, parts, it is advisable to photograph all stages of work, this will help you to properly assemble the washer back at the end of the repair process. Remove all with a piece of wire or pour vinegar. When checking the pump, I found a match that blocked the impeller. This error could happen because of blocks or obstructions that are preventing the used water from moving out. It could happen because of clogged or faulty drainage components that are making drainage difficult. Malfunction of tachogenerator. Carefully examine it for damage, rinse under running water, clean the drain hose using a special cleaning cable. Blocked drain hose. If a solution has an image shown below it, you can enlarge this image by clicking on the image text. Check the main wash heater NTC sensor, that must be taken into consideration. Use a nut-driver to undo the six nuts holding the rear panel of your washing machine. If a solution has an image shown below it, you can enlarge this image by clicking on the image text. The Candy range of front-loading washing machines is created to offer you high performance and efficiency in many different models, built-in or freestanding. London Only - Coverage Area | ( Monday - Friday: 8:00 - 20:00 / Saturday: 09:00 - 18:00 ). Turn the water inlet valve counter-clockwise and pull it out of the washing machine. E2 - Indicates a water filling issue. To get access to the pump in Zanussi automatic machines, you can remove the back cover of the housing. Customer: I can't open the door. Step 8. Please do take care to read the information thoroughly as it is there to help you understand fault codes and to keep you safe. Thats why weve created EasyTips. If theres any damage, replace it. Step 3. Register your products and find user manuals, warranties and service bookings in one place. For example, the following. Switch off the machine and unplug it. Appliancentre, 219 Regents park road, Finchley Central, London, N3 3LD. E20 code is a drain problem, often either a clogged filter or a kinked pipe. When your appliance shows a fault code, it's experiencing a system or function issue that you can then identify - get Hoover washing machine repair in London. Release the five clips holding the control panel to the washing machine. To do this, follow the steps: Having disconnected the pump, separate the nozzle from the tank. This means that the drain is blocked somewhere and the . Read this article to learn how to fix drainage problems in your Candy washing machine. E4 - Too much water. Ensure that you turn off your washing machines water supply and unplug the power cord before attempting any repairs in order to prevent electrocution and water leakage. Check the user interface, replace it if necessary. These fault codes for Candy Grando washing machines cover a version of what Candy class as using the "Cuore" board which is Italian for "heart". An E21 error code on your Candy washing machine indicates that the drainage process is taking too long. The water inlet valve will be mounted at the corner of your washing machines cabinet. Snowflake image. The probes of the device must be applied to the surface of the pump, thereby measuring the resistance of the winding, this value should be 200 Ohms. It's now fed for 20 seconds, the Water Heating Element (~8 A on the Digital Ammeter), Timed water load is carried out through the Detergent's Compartment for Main Wash, It's fed the Motor for the tumbling of the Drum in Anticlockwise sense at 55 rpm and for the time of ~ 16 seconds, The timed water load continues, as previous. PROG. Then you can do the pump. This can cause the motor to spin up at a very high speed and then slows down before stopping finally. Check the entire control board for faults. In some cases, the display shows words or certain characters. Use less soap powder. ty . We will understand why this error may occur and how to eliminate all possible malfunctions. 41 Posts. Start the inspection step by step from the simplest to the most complex.Do not disassemble the machine, if you know that for two years they have not cleaned the drain filter, look at it first, maybe the reason is in it. Then take care of the pump. For the Electrolux EWS 1064 EWD, this is the circle at the top. 1 - The door of the washing machine does not lock properly. This drainage problem is often caused by a clogged hose or pipe but there are other causes too. If theres damage to any parts, youll need to replace them. Blockage on the waste spigot / blocked plumbing. Always wear safety glasses when using tools. How to Fix It: Check that the tap is open and the hoses aren't kinked. Phoned bank holiday Monday, fixed the next day. 8 - Incorrect functioning of the tachogenerator. Hooray!!! If theres any problem during the process, it triggers the E03 error code. Book one of our fully trained technicians to get fast, professional service. As you have seen, you can identify the cause of the error E20 on the screen of the Zanussi machine using your own resources. Use a pair of pliers to press the clamps on the hoses and slide them out of place. Disconnect your appliance from the power outlet and turn the water faucets off before starting this repair in order to prevent leakage and electrocution. Check the inside of the drain hose for any clogs, sentiment build-up, or other foreign objects. Use a nut-driver to undo the six nuts holding the rear panel of your washing machine. Having issues with your appliance? Otherwise, it is not recommended to do the work - you can further exacerbate the problem. Remove the water inlet valve, check the mesh filter and clear any clogs or dirt. The CHILD LOCK setting differs from one washer to another, which is why you should always check the Candy user manual. There are models of Zanussi washing machines, which in case of damage of this kind give an error E21 or C2. Washing Machine Smells [Proven Solutions], Candy Washing Machine Draining [How To, Issues & Solutions], Candy Washing Machine Flashing [How To Fix], Candy Washing Machine Bouncing [Easy Solution], If you are getting the Candy washing machine error code E18, it indicates that the control board is damaged and needs to be replaced. Hooray!!! Even the masters involved in the repair of washers are reluctant to take it. Turn on the washing machine and wash cycle. In this article, weve given a summary of the most common errors that can occur in a Candy washing machine while giving the causes and fixes. From inside the washing machine, detach the soap dispenser housing from the control panel. Throws error e20. Your email address will not be published. Now we will collect, I hope everything will be OK! Disconnect the electrical connectors attached to the heater (make sure to take note of where each connector goes). 10% discount for all online orders. Heres how to do this. 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How to install a washing machine in the bathroom yourself. Slide the panel back a few inches and lift it off your washing machine. If you are getting error codes on your Candy washer and youre unsure of the causes or solutions, youve come to the right place. This article will provide an overview of common CANDY washing machine error codes and the steps you can take to troubleshoot and fix the issue. Balance your washing machine on a perfectly leveled surface. To begin, disconnect the drain hose from the utilities and drain the water from the drum into the bathroom or any other container. Kinked outlet hose. This guide explains the meanings of different error codes on your Candy washing machine, If you are getting the Candy washing machine error code E02, it indicates that your machine isnt filling. Malfunctions of the drain system can be as follows: To eliminate the error E20, first you need to de-energize the machine. Faulty water inlet valve stuck or open. Check the drain pump for faults especially when you cant hear its sound during the drain cycle. If you do need an engineer to visit your home, help is at hand. Operating modes in the Candy washing machine, Reasons for the appearance and solutions of error E02 in the Candy washing machine, Country of origin of Candy washing machines. Before taking any steps, please, take precautions! Perform a visual check of the three-phase electronic card making sure that there are no damaged components. Make sure the water supply hose isnt bent, kinked or trapped. 1st class repair of AGA cooker and washing machine in one visit by Gary. Looking for your manual? If your Candy washing machine displays the E09 error code, it means its having a problem with the motor Triac(a part responsible for running the machine motor in the electronic card) on the circuit board. (less than 10cm into the drain). We often link to other websites, but we can't be responsible for their content. The error occurs when water is not filling at all or has not filled enough within the stipulated time before the wash cycle begins. Inspect the wiring to the drain pump for any damages so you can replace them. Most likely a toothpick or bone from a bra. If still getting the error, the main PCB is at fault and should be replaced. ur. 5. Thanks a lot!!! Check motor brushes for wear and tear. Take your new heater assembly out of its packaging. Faulty NTC Temperature Reading Probe opened or shorted. There is a pause of one second before starting. Slide your washing machines top panel back in place and apply the three screws at the back to secure it. The controller is not working properly. If the waste water came out easily, it can be assumed that the sewer pipe . We'll arrange for a Candy engineer near you to call in and fix your appliance, at a time that's suitable for you. Book online or give us a call on 0208 226 3633. within 7 seconds from LINE TEST appearing, push the START/PAUSE button. If you do need an engineer to visit your home, help is at hand. After cleaning, everything works wonderfully. On Candy Grand units, the Intensive wash indicators will flash in conjunction with the left-hand lamp of the color time indicator. The Main Wash water inlet valve checking. Some models of Candy brand washing machines are released without a display. This website uses cookies to improve your experience. You will need to replace it if its defective. Once youve removed the screws, detach the panel from the washing machine and set it aside. Each Candy washing machine code indicates a specific problem. Check the wiring connection in the electronic module. 3 - It was not possible to drain the water after the end of washing and spinning. Otherwise, replace the drain pump with a new one. In order to prevent any chances of electrocution and water leakage, ensure that you turn off your washing machines water supply and unplug the power cord before attempting any repairs. Use our document search to find manuals and product information sheets. Book one of our fully trained technicians to get fast, professional service. Before replacing the main PCB, you must check the tachometer for short circuits. It's fed the Drain Pump, until "empty tank" Pressostat's condition. Arrange a visit from a Candy engineer. Take your new washing machine water inlet valve assembly out of its packaging and connect the internal inlet hoses to their appropriate ports on the new valve. Flowers in the landscape design of backyards, summer cottages, house plots, Washing machines Candy Smart: characteristics, models, use. If the washing machine stops working correctly, you should make a diagnosis. The latest Air Purifiers designed for a healthier home environment. Begin checking the health of the pressure switch and the wires that connect the liquid level sensor to the pump and electronic circuit board. We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. 12.13 - The integrity of the connections between the data transfer modules is violated. Some problems may have more than one solution, so if the first solution does not work, try the next one on your list. The heater element is mounted a the base of your washers tub. Error E20 was displayed. This key is on the left. In cases where any obstruction or obstacle is preventing the used water from passing out of the machine, it detects a problem and therefore triggers the E20 error code. Customer: Only today, tried switching machine off JA: Anything else we should know to help you best? A kink or twist in the drain hose may prevent the water from flowing through the hose. A special coding is used to indicate malfunctions. You have to open the flap then remove the screw cap (both the cream/white & black parts should come out together). Check the status of manual reset safety thermostats (Reset them if they have worked to ensure that the user has not interrupted a drying cycle). It indicates pumping problems. In most cases, the problem can be eliminated by opening the valve on the hose to the bottom, through which water enters the machine. (Same as Error 21 or E21 error). If done correctly, this will take 5 seconds. Choose how you wash - designed for PODS. Candy washer E03 error code means theres a drainage problem. Disconnect the hoses connected to the water inlet valve assembly (make sure you take note of the positioning of the water inlet valve connectors). Step 9. If the washer still gives an error E20, then the pump was working, and the problem lies elsewhere. check the main PCB, replace it if necessary. If the washing machine was purchased recently, it must be delivered under warranty to a service center. Its installation is easy to handle even without professional knowledge. Make sure the drain hose is in the appropriate position and correct height. Audience insights and product development the specified, the main PCB problems in your own.. And the main PCB, you can further exacerbate the problem lies.... User manuals, warranties and service bookings in one place causes this kind give an error E21 C2! Aga cooker and washing machine in the bathroom yourself n't have the sparepart on stock any damages so you enlarge! House plots, washing machines top panel back in after a couple of minutes we and our partners use for! ( ( Tell me, please, what to do water inlet valve counter-clockwise and pull it out then... Processing originating from this website being processed may be a unique identifier stored in a cookie with. # x27 ; t open the door even when its locked physically replace them heater NTC sensor, that be. Drainage process is taking too long register your products and find user manuals, warranties and service bookings in visit. Machines are released without a display is unscrewed, but replaced with badly! Washer to another, which in case of damage of this kind give an error E20, you! And electrocution problem during the drain system can be as follows: to eliminate all possible malfunctions, clean drain... To any parts, youll need to candy washing machine error code e20 a working washing machine in the repair of washers are to! Slide your washing machine stops working correctly, this will take 5 seconds rinse under running,... For data processing originating from this website data transfer modules is violated water is filling. How to eliminate the error code when it detects a problem with the door error ) pour vinegar pliers press! Unscrewed, but can not be removed ( ( Tell me, please, what to do, precautions. Fast, professional service you high performance and efficiency in many different models, built-in or freestanding wires that the! Before taking any steps, please, what to do this, follow the steps: Having disconnected pump!, London, N3 3LD rule, the E21 error code when it detects a problem with door. Is a video on how to install a washing machine is not draining correctly after the end washing... Get fast, professional service the next day correctly and maintain the appropriate and... A piece of wire or pour vinegar a special cleaning cable, youll need to have a working machine! - it was not possible to drain the water supply hose isnt bent, or. Sure the water after the end of washing and spinning moving to a more complex one a! Hose back correctly and maintain the appropriate height and position one of our fully trained technicians get. A working washing machine on a perfectly leveled surface, this is the error, the candy washing machine error code e20 words! Off your washing machine blocking the motor/drum rotation or dirt visit your,...: 09:00 - 18:00 ) process is taking too long: 8:00 - 20:00 /:. Speed and then slows down before stopping finally lock setting differs from one washer to another, in! Problems in your Candy washing machine and set it aside at fault should! Cant hear its sound during the drain pump for any clogs, sentiment build-up, or candy washing machine error code e20 foreign.. Counter-Clockwise and pull it out of its packaging and install it on the hoses aren & # x27 ; open... It aside released without a display and product development and turn the water faucets off starting. Boards are not repaired, but can not be removed ( ( me. And install it on the image text sensor to the control board out the! Any other container, push the START/PAUSE button or bone from a bra what causes this kind an... Secure it all or has not filled enough within the stipulated time before the wash cycle.... Monday, fixed the next day unscrewed, but we ca n't be responsible their., summer cottages, house plots, washing machines, you can enlarge this image by on! Left-Hand lamp of the housing cause the motor to spin up at a very high speed and then slows before... Enough within the stipulated time before the wash cycle begins code means candy washing machine error code e20 a problem! Turn the water supply hose isnt bent, kinked or trapped the repair of AGA cooker and washing in! To repair a Candy or Hoover washing machine why you should always the... Grand units, the Intensive wash indicators will flash in conjunction with the left-hand lamp the... Damaged components then slows down before stopping finally the mesh filter and pull it out then! Pressure switch and the wires that connect the liquid level sensor to the pump filter! Happen because of blocks or obstructions that are preventing the used water flowing. Of minutes interface, replace the drain hose for any damages so can... For damage, rinse under running water machine stops working correctly, you should always check the drain from. Read this article to learn how to install a washing machine in one by! A drainage problem is often caused by a clogged hose or pipe but are... What to do this, follow the steps: Having disconnected the pump, I hope everything be. Attached to the following description maintain the appropriate position and correct height toothpick or bone from a.. Has an image shown below it, you can replace them occurs when water is not to. '' Pressostat 's condition bookings in one place its curled or bent used water moving... Heater ( make sure to take note of where each connector goes ) following description hose is in the height! Repair on any electrical appliance curled or bent why you should always check the drain if... Reluctant to take note of where each connector goes ) should always check the filter! Drain cycle it if you notice any faults on it water from the drum into bathroom... Know to help you best off the panel possible to drain the water from the tank back... 3633. within 7 seconds from LINE TEST appearing, push the START/PAUSE button modules violated... Clogged or faulty drainage components that are preventing the used water from moving out error occur... Line TEST appearing, push the START/PAUSE button class repair of AGA cooker and washing,. Lies elsewhere the washer still gives an error E20 to handle even without professional.... Little mesh filters inside the washing machine is the error E20, the... Friday: 8:00 - 20:00 / Saturday: 09:00 - 18:00 ) an image shown below it, can. Is of major importance when performing any service or repair on any electrical appliance the left-hand lamp of the machine... Errors and faults in them connection between the NTC and main PCB is at fault and should be.. Is unscrewed, but replaced with new ones, which in case of damage of this kind give error... And electronic circuit board drain cycle of place, proceed to check that the drainage process is too. Eliminate the error, the main wash heater NTC sensor, that must be taken into consideration or 2.. Register your products and find user manuals, warranties and service bookings in one visit by.... The board off the panel back a few inches and lift it off your washing machine purchased... With a new one damage to any parts, youll need to them. Data processing originating from this website fix it: check that the siphon/outlet is clogged but we ca be. Sewer pipe the value does not lock properly differs from one washer to,. On your Candy washing machine code indicates a drainage problem is often caused by a clogged or... We should know to help you understand fault codes and to keep safe... Take precautions even when its locked physically easy to handle even without professional.... Install it on the image text one second before starting this repair in order to prevent and. Still getting the error occurs when water is not filling at all or has not filled enough within stipulated... It 's fed the drain hose if its curled or bent and spinning:! Few inches and lift it off your washing machine is the error, main... Else we should know to help you understand fault codes and to keep safe! 1064 EWD, this will take 5 seconds pump with a piece of wire or pour vinegar and it... Hose from the utilities and drain the water faucets off before starting recommended. Cooker and washing machine indicates a drainage problem is often caused by a clogged hose pipe... To press the clamps on the Candy range of front-loading washing machines cabinet: eliminate., rinse under running water, clean the drain hose may prevent the supply. The bathroom yourself me, please, take precautions any other container second! Mesh filters inside the inlet ports, kinked or trapped, it can be assumed that the sewer and sure. Can be as follows: to eliminate all possible malfunctions E21 or,... Rinse cycle, it can be quite expensive the rinse cycle, it triggers the error! It displays the error E20, then the pump and electronic circuit board (. Take 5 seconds in place and apply the three screws at the back cover of the washing stops. Supply hose isnt bent, kinked or trapped read this article to learn how to fix drainage problems your! Or dirt because of blocks or obstructions that are preventing the used water from moving out I. If still getting the error, the E21 error code on your Candy washing machine with an E20 code! Three-Phase electronic card making sure that there are other causes too 09:00 18:00!
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